Get the NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
- Visit – https://www.nhs.uk/nhs-app/
- Download the app on your smart phone
- Create your account
The NHS App is available now on iOS and Android. To use it you must be aged 13 and over and registered with a GP surgery in England.
You can also access NHS App services from the browser on your desktop or laptop computer.
Get the app
Online Registration Problems
If you are having any problems registering with photo ID, you will need to come to reception to request a print out of your 3 registration details:
- Linkage Key (could be called Passphrase)
- ODS Code (could be called Organisation Code or Practice ID)
- Account ID
You can use these 3 registration details to prove who you are instead of using photo ID.
For further information see NHS help: What to do if you do not have photo ID
What the NHS App does
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices